FAQ

The payment methods you can use through our page are credit cards (Mastercard, Visa), E-Wallet (APM, EFT) and Wire Transfer.

We offer several payment methods: Credit Card, Wire Transfer, as well as several forms of e-payment.

First, login to your account, then go to the ‘Deposit’ section

Click on your preferred method, enter the amount you wish to deposit and add the payment method details into the fields

Click on ‘Deposit’

Even if your withdrawal request is being processed, you can still cancel it and return your money to your trading account. The withdrawal cancellation option works best when you do not have funds in your account but wish to continue trading. Simply cancel your withdrawal by contacting us by phone or email.

A SWIFT code is the unique identification code of a particular bank that is used when transferring money between banks. Your bank can tell you what SWIFT code is.

If the SWIFT code comprises only eight digits, you will have to insert XXX at the end.

The minimum withdrawal  amount is $100.

It depends on the deposit method.
1. Credit card – Amount Varies
2. Wire – Unlimited
3. E-wallets – Amount Varies

250 USD / GBP/ EUR

You can withdraw money from your account by using the same method you deposited money: credit card or a wire transfer.

You can open an account in USD, EUR, or GBP.  

Note: you cannot change your currency once you have registered.

A deposit is not required in order to register or to open an account.

However, you will have to deposit money to start trading.

We use all possible measures to ensure your security.  We use the internationally accepted security system SSL (Secure Sockets Layer) that encrypts all credit card payments over the web. This system is automatic, and you will receive instant notification if your browser does not support it.

Traders are responsible for their own tax liability.  See our general terms for more details.

Our team is here for you and ready to help.

You can contact us by e-mail, phone, or the Live Chat button.

Join us in 3 simple steps:
1.    Click on Open an account on the home page.
2.    Fill in the mandatory details.
3.    Submit the form.
4.    Start trading.

Welcome!

Τhere is no registration fee.

A commodity, index, stock, currency pair or any other financial asset that constitutes the basis for creating an option.

Green indicates the rising of a price, and red indicates the falling of a price.

The time is set at GMT +0 and it’s synchronized with the market time.

A detailed list of all our available assets, their description, expiry times, symbol and trading hours is presented in the Asset Index page.

All your deposits, withdrawals and portfolio history can be viewed in your Account section. Just log into your account and select the information you wish to view.

Waltonchase offers a web-based trading platform. You can log in to your account and trade on any device that has an internet connection.

Our support team is here to help.  Contact us via an email or by the phone number on our Contact Us page.

You may update your personal details by going to your account, or by contacting us by email

Please click on “forgot password?” and a new password will be issued and sent to your email.

If you are not able to place a trade, first check that you have sufficient funds in your account and whether the asset is currently available for active trading.

Rollover is the period at which one trading day switches to the next, which is at 5pm EST. It can also refer to interest credited or debited to positions open at the time that the trading day switches.

CFD trading is a fast-paced market where prices are constantly changing. The platform updates with the latest prices available on our feed.

The expiration time can refer to either the time at which an order is closed by the trader or the time that an asset’s contract ends, for assets with specific open and close periods. These assets are typically commodities.

The expiration rate is the asset price at the time you close your trade. Your trade is profitable if the SELL price of your asset at the close of the trade is greater than the BUY price minus the spread that was in effect at the beginning of the order.

CFD returns are based on the size of your order and the difference between the price of the asset when the order is opened and when it is closed. To determine your profit, subtract the BUY price from the SELL price, and then multiply this amount by the number of lots that were purchased.

You can place an order in three simple steps after logging in to the platform:

1. Select your asset

2. Choose whether to BUY or SELL

3. Decide upon an investment amount

Rates are the quoted prices of the underlying assets.  The rates are based on live feeds.  Please note that rates offered are not always reflective of exact market prices – they can vary up to a few pips.